Front
Give every customer conversation a clear owner.
Added by ShowMeYourSaaS from public product information.
About Front
Front brings customer conversations into a shared workspace where a team can assign responsibility and coordinate a reply. Use inboxes, tickets, comments, and rules to keep a request moving without forwarding the same email between colleagues. It suits support, operations, and account teams that need a shared view of customer work. Agree on ownership and escalation rules before adding extensive automation. Starter is listed at $25 per seat per month billed annually, with a ten-seat limit and single-channel support. Higher plans expand channels, workflows, and administration. Trial access is available; AI tools and selected communication services can have separate charges.
Assign the next response
Use shared inboxes and ticket ownership to make responsibility for a customer request visible.
Coordinate behind the reply
Discuss context internally and use rules or integrations to move recurring work to the right person.
Match the team’s requirements
Compare seats, channel types, automation, reporting, and AI or messaging add-ons before choosing a plan.
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