Chatwoot
Bring customer conversations into one shared inbox.
Added by ShowMeYourSaaS from public product information.
About Chatwoot
Chatwoot gives a team one place to manage customer conversations across supported channels such as website chat, email, and messaging services. Assign responsibility, keep the conversation history available, and use help-center or automation tools when the same questions recur. It suits a small support team that wants a shared workflow with cloud or self-hosted deployment options. The cloud Hobbyist tier has agent, conversation, and feature limits. Paid tiers expand capacity, channels, administration, and AI allowances. Self-hosting is a separate operating choice with its own infrastructure and maintenance needs. Compare the deployment route and selected plan rather than assuming every open-source or AI capability is included for free.
Create a shared support workflow
Bring supported customer channels into an inbox with conversation ownership and history.
Make repeated answers reusable
Use plan-supported help-center, automation, or Captain AI tools around approved support information.
Choose cloud or self-hosted operations
Compare agents, conversation allowances, channels, AI capacity, administration, and hosting responsibilities.
Build, then get discovered
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