Crisp
Keep customer questions close to the people building.
Added by ShowMeYourSaaS from public product information.
About Crisp
Crisp helps small product teams handle customer questions through a website chat widget and shared inbox. A founder can keep a conversation attached to customer context, answer an onboarding question, and turn recurring confusion into a clearer product experience. The wider platform includes help documentation, additional communication channels, and AI-assisted support, with availability depending on the plan. Its free tier covers basic chat and inbox needs; paid plans expand the workspace and support capabilities, and free access does not include AI credits. Begin by answering early conversations yourself, identify the questions that repeat, and publish clear guidance before automating a response.
Website chat
Give visitors a direct way to ask a question while evaluating or using your product.
Shared customer conversations
Keep supported conversations together so a small team can coordinate replies and retain useful customer context.
Help content and AI support
Add knowledge-base or AI-assisted support capabilities on eligible paid plans, with AI credits and channel access determined by the plan.
Build, then get discovered
3 articlesPractical guides for taking your own app from a working product to its first users.