Canny
Give customer feedback a clear path into your product.
Added by ShowMeYourSaaS from public product information.
About Canny
Canny helps builders collect customer feedback, organize repeated requests, and communicate what happens next. A small SaaS can keep requests connected to customer context, group similar problems, and make roadmap decisions easier to explain. Public or private roadmaps and changelogs help close the loop when a requested improvement ships, with capabilities depending on the plan. Canny offers a free tier limited by tracked users, while paid plans expand capacity and workflows. Start by recording the problem behind a request and which customers experience it. Review recurrence, product fit, and the expected outcome before making a roadmap commitment.
Organized customer feedback
Collect requests and connect related feedback so recurring customer problems are easier to review.
Prioritization and roadmaps
Evaluate requests in context and communicate planned work through supported public or private roadmap options.
Changelogs and status updates
Keep customers informed when work progresses or a useful improvement ships, with workflow access depending on the plan.
Build, then get discovered
3 articlesPractical guides for taking your own app from a working product to its first users.